Privacy Statement

Updated On: 22-09-2025

Your privacy is important to us. This Privacy Policy explains how [Your Website Name] collects, uses, and protects your personal information when you visit our website or make a purchase.

1. Information We Collect

We collect information to process your orders and improve your shopping experience. This includes:

  • Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping and billing addresses, and phone number.
  • Payment Information: We do not store your credit card details. All payment information is securely processed by our third-party payment partners.
  • Usage Data: We may collect information about how you interact with our site, such as your IP address, browser type, pages viewed, and the time and date of your visit. This helps us understand what you like and how we can make our website better.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: To fulfill and ship your orders, send order confirmations, and handle returns or exchanges.
  • To Improve Our Services: To analyze website traffic and user behavior to enhance our products and website design.
  • To Communicate With You: To respond to your inquiries, send you marketing emails (if you opt-in), and provide customer support.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to others. We only share your data with trusted third parties necessary to operate our business, such as:

  • Shipping Partners: To deliver your orders.
  • Payment Processors: To securely handle your payments.
  • Marketing Services: To help us manage email campaigns and promotions, but only if you have given us your consent.

We will share your information if required by law or to protect our rights and safety.

4. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Ask us to correct any inaccurate information.
  • Deletion: Request that we delete your personal information.

To exercise these rights, please contact us at support@kala.com.

5. Cookies

We use cookies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and analyze site traffic. You can choose to disable cookies through your browser settings, but some parts of the website may not function properly.

6. Security

We take reasonable measures to protect your personal information from unauthorized access and disclosure. However, no internet transmission is 100% secure, so we cannot guarantee absolute security.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

support@kala.com